Audience Segmentation

Find the audiences that value your products and services the most

Audience insights

Audit and consultancy

Implementation

Training

Targeted marketing campaigns for each of your audience types

Not all customers are the same. We use your data to piece together journeys, and group customers into audiences.

Though detailed analysis we generate insights into which channels and messaging work best for different audiences and optimize the journey to give users more personalized experiences.

Build loyalty with the customers you really want

Using analytics to segment your audience allows you to engage your best customers: the ones that spend more or make more frequent purchases of certain types of products.

Not only are these customers more likely to convert, but it also increases their loyalty, and makes it easier for them to buy from you.

Multinational and cross-brand audience segmentation

If you are generating significant revenues from multiple countries, or have multiple brands, Audience Center 360 allows you to analyze extremely large datasets.

Part of the Google Analytics 360 Suite, with Audience Center 360 you can build audiences in each of your target countries, and identify audiences for cross-selling and upselling opportunities.

Questions about audience segmentation?Ask one of our data team

“The team at Search Laboratory has massively exceeded our expectations… I’m particularly impressed with their innovative use of technology to generate advanced reporting and analytics for AMS, which has given us more insight into how we can use AMS to further grow our market share across multiple countries.”

Ruud Linders, European Digital Search Manager, Mars Petcare

What we do

We use a variety of tools and methods to get all of your marketing data into one place and join the data together using common identifiers in each data source. We typically do this by customizing your analytics implementation or, more powerfully, by using a data warehouse such as Google BigQuery.

Our data scientists analyze the data, identifying key patterns and trends.

We define audience segments using the Audiences tool in Google Analytics, Google Analytics 360, or DoubleClick. If your audiences cannot be defined using standard metrics and dimensions within Google Analytics itself, we can input custom definitions from other sources to help define audience types.

Data science and audience activation

Once we have identified specific audiences, we can use the integration features in Google Analytics to share these audiences with advertising platforms such as AdWords, DoubleClick and other Google and non-Google platforms.

We can then test more personalized marketing campaigns, ensuring that we capture the right audience, in the right place, at the right time, and with the right messages.

Our experience has proved that the most successful and profitable companies use audience segmentation in a scientific way: using insights to build test campaigns, measure the results, and refine the campaigns on an iterative basis.

How well do you know your audiences?Speak to one of our analysts

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