Welcome to the Search Laboratory website
The following information lets you know what to expect when you use our website and how you can control the data we collect from your visit and how we communicate with you.
The term ‘Search Laboratory’, ‘us’ or ‘we’ refers to the owner of the website whose registered office is BlokHaus, West Park Ring Road, Leeds, LS16 6QG, UK. Our company registration number is 5608449. The term ‘you’ refers to the user or viewer of our website.
This privacy notice tells you what to expect when we collect personal information. It applies to information we collect about visitors to our website and social media pages, job applicants and current and former employees, and people who subscribe to our email broadcasts.
When someone visits our websites we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be upfront about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The table below explains the cookies we use and why.
|Cookie preference||This cookie is used to remember a user’s choice about cookies on our website. Where users have previously indicated a preference, that user’s preference will be stored in this cookie.|
|Universal Analytics (Google)||These cookies are used to collect information about how visitors use our website and WordPress blog. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited. Read Google’s overview of privacy and safeguarding data.|
|Location cookie||This cookie is used to remember a user’s choice about whether they would prefer to view the UK or US version of our website.|
|Hotjar||We use a technology service called Hotjar to better understand your needs when you visit our website. See the explanation below of how it works, and how you can control the information it collects.|
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.
We use an email platform called Pardot for our permission-based marketing emails. We gather statistics around email opening and clicks using industry standard technologies including clear gifs to help us monitor and improve our e-newsletter. For more information, please see Pardot’s privacy notice.
We use third-party software to help maintain the security and performance of our website. To deliver this service it records the IP addresses of visitors to the website.
We use a third-party service, WordPress.com, to publish our website. Our site is hosted by WPEngine. Read WPEngine’s security and privacy statement.
We monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.
We have to hold the details of the people who use our services in order to provide them. However, we only use these details to provide the service the person has requested and for other closely related purposes.
Search Laboratory is the data controller for the information you provide unless otherwise stated. If you have any queries about the process or how we handle your information please contact us at [email protected].
All of the information you provide during the process will only be used for the purpose of progressing your application or to fulfil legal or regulatory requirements if necessary.
We will not share any of the information you provide during the recruitment process with any third parties for marketing purposes. The information you provide will be held securely by us and/or our data processors whether the information is in electronic or physical format.
We will use the contact details you provide to us to contact you to progress your application. We will use the other information you provide to assess your suitability for the role you have applied for.
We do not collect more information than we need to fulfil our stated purposes and will not retain it for longer than is necessary.
By submitting a copy of your CV, you are consenting to be assessed for your eligibility for employment. You may also choose to send an accompanying covering letter, although this is not essential. All data relating to your application will be held securely and we will not ask you for any information we do not need, or keep it for longer than is necessary.
If you use our online application system, this will be collected by a data processor on our behalf.
To apply for any of our positions, and to enable us to make contact with you, you will be asked for your name, address, telephone number and email address. You will also be asked to upload a copy of your most recent CV. Our recruitment team will have access to your CV and personal details.
If your application progresses to interview stage, the recruitment team will share your CV will the hiring manager. Any notes taken during telephone or face to face interviews, or any assessments completed by you during the recruitment process, will be stored securely with your CV.
We retain all recruitment records for a period of three years. This is so we can identify potential duplicate applications in the future, and so that we can contact you should any other roles suitable to your experience arise. If you would like us to remove you from the database before the end of this three year period, then please email us at [email protected]. During this time, your personal details will not be used for anything other than this purpose.
If we make a conditional offer of employment we will ask you for information so that we can carry out pre-employment checks. You must successfully complete pre-employment checks to progress to a final offer. We are required to confirm the identity of our staff, their right to work in the United Kingdom and seek assurance as to their trustworthiness, integrity and reliability.
You will, therefore, be required to provide:
If we make a final offer, we will also ask you for the following:
Data processors are third parties who provide elements of our recruitment service for us. We have contracts in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. They will hold it securely and retain it for the period we instruct.
If you use our online application system, you will provide the requested information to Vacancy Filler who provide this online service for us. Once you click ‘apply now’ you will be taken to Vacancy Filler’s website and they will hold the information you submit but we will have access to it. Read Vacancy Filler’s Privacy Notice.
If you are successful, the information you provide during the application process will be retained by us as part of your employee file for the duration of your employment plus seven years following the end of your employment.
If you are unsuccessful at any stage of the process, the information you have provided until that point will be retained for three years.
Information generated throughout the assessment process, for example, interview notes, is retained by us for three years following the closure of the process.
Vacancy Filler will provide us with management information about our recruitment processes. This is anonymised information which tells us about the effectiveness of campaigns and will be retained for six years from the end of the campaign.
Under the Data Protection Act 1998, you have rights as an individual which you can exercise in relation to the information we hold about you.
You can read more about these rights on the UK Government’s Information Commissioner’s website https://ico.org.uk/for-the-public/is-my-information-being-handled-correctly/.
We try to be as open as we can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’ under the Data Protection Act 1998. There is a small fee of £10 to cover administration costs relating to the provision of your personal information.
If we do hold information about you we will:
To make a request for any personal information we may hold you need to put the request in writing addressing it to our Data Protection Officer at the address provided below.
If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone.
If we do hold information about you, you can ask us to correct any mistakes by, once again, contacting the Data Protection Officer.
In many circumstances, we will not disclose personal data without consent. However, when we investigate a complaint, for example, we will need to share personal information with the organisation concerned and with other relevant bodies. Further information is available in our Information Charter about the factors we shall consider when deciding whether information should be disclosed.
You can also get further information on:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties, provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.
This website may also include links to other websites. These links are provided for your convenience and to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Our privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.
This privacy notice will be updated from time to time. It was last updated on 9 May 2018.